Utilities
New Residents - Services Information
APPLICATIONS / FORMS / INFORMATION
- Senior Citizen Rate Discount Application
- Indoor / Outdoor Water Conservation Information
- Water Leaks
- Backflow Prevention Assembly Test Report
- List of Certified "Backflow" Installers / Certified Testers
- Winter Averaging and Utility Rates
- Is It Flushable or Disposable?
- Request for Water Leak Adjustment Form
Billing Questions
For questions regarding bills, rates and consumption please contact Lisa Krasas at the City's Utility Department (253) 851-6157. Fax number (253) 851-8268.
Office Hours...............................Monday thru Friday, 8:00 am to 5:00 pm
Start of Service / Final Billing
Notification is required upon transferring responsibility of service to property. Your account may contain charges for water, sewer or stormwater, depending upon your service location.
Property Owners are responsible
Billing transfer to the tenant or occupant is for the convenience of the property owner. This transfer does not relieve the owner of responsibility for payment should the tenant/occupant of the service address fail to pay for their charges. Collection of outstanding charges for vacated tenants is the responsibility of the owner. The owner of record will be a mailed a duplicate delinquent notice should the account become past due. All charges remain against the property. Failure to pay may result in discontinuation of service and/or a lien on the property.
Discontinuing Water Service
Water service may be discontinued, and charges suspended, upon completion of Owner Lock Off Request Form. No water and sewer charges will accrue as long as water remains off. Storm drainage charges (if applicable) are ongoing and will not be discontinued with water/sewer turn off. There is a $25.00 turn off fee for this service.
Automatic Payments
Utility payments may be withdrawn automatically from your Checking Account or with a Visa/Mastercard. Please mail or return completed form to initiate either payment option.
Senior Citizen Discount
Senior citizens may be eligible to receive a reduction of their water and sewer rates if they meet established income requirements. Download the Application for Senior Citizen Rate Discount or contact Lisa Krasas at (253) 851-6157 for more information.
Backflow (Cross Connection) Requirements
The Washington State Department of Health requires all backflow prevention devices to be tested annually. Devices need to be maintained to insure a healthy public water supply. List of Service Providers
If you are experiencing discolored or odorous water problems please call (253) 851-8136.